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FAQS

Experience You Can Trust— Precision Blades & Delivered.

We take pride in our distinctive range of specialized machinery and manufacturing cells, tailored to swiftly address the ever-changing demands of our dynamic customers. Our products are meticulously manufactured under rigorous quality control, adhering to OEM specifications. The majority of our knives are featuring top-notch materials chosen to enhance the product’s longevity and performance. Our extensive inventory facilitates same-day shipping for a wide array of standard knives and products.

Grinding

Frequently Asked Questions

What materials do you offer?

Wear resistance, corrosion resistance, and toughness should be reviewed when considering what steels or coatings are best for your application. We offer a variety of materials, including carbon steels, stainless steels, tool steels, die steels and high-speed steels. Whatever steel your knives are made from, the odds are we can manufacture what you need.

What is your terms of payment ?

Payment<= 1000 USD, 100% in advance. Payment>= 1000 USD, 30% T/T in advance, balance before shipment. If you have another question, pls feel free to contact us.

What is your standard lead time?

Standard lead time can vary by product design, but typically, for make to order items, our lead times are 4 weeks or less. Please check with our sales team for an accurate lead time for your specific item.

What is the shipping method for your products?

We will choose LCL or FCL based on the quantity of products ordered by the customer. This will help the client save more costs.

What are your size limits or machining capabilities?

We do have size limitations on the knives we manufacture, and these do vary by product type. Most knives found in the market are within our manufacturing parameters.

If we don't have a print of our desired blade, does that matter?

Not at all! Our capabilities encompass reverse engineering and precise replication of most existing knife or blade in the market. Equipped with in-house resources like a spectrometer, optical comparator, and precision inspection tools, we are adept at identifying various knife specifications.

How do you improve production performance?

Enhance your production performance by considering material upgrades, wear coatings, cryogenic treatments, and surface enhancements. Explore edge geometry adjustments, inlaying carbide or solid carbide, and even cryogenic processing for improved results. There are numerous avenues to elevate your production efficiency and quality.

How can you guarantee the products quality?

Our products are based on ISO 9001. We have a QC team with 15 years of experience and a strict quality control system in our production process. Each finished product undergoes 4 inspections before packaging.

How can I get after-sales service from you?

You can contact us via phone or Email, we will certainly give you reply in 24 hours. You can show your questions or problems in the form of video or picture that would be better for both of us to solve your problems promptly.

Do you offer stocking programs?

Yes, we offer vendor managed stocking programs. Ask your sales representative today if this applies to you.

Do you offer discounts for volume purchases?

Pricing is often influenced by volume – the more pieces we can run in a batch, typically the lower our production costs are. We do offer volume price breaks, and we also have a robust blanket order process available to help you take advantage of volume pricing.

Do you offer custom engravings or etching?

Certainly! We possess the capability to perform laser etching of logos, part numbers, websites, phone numbers, OEM names, or virtually any element you wish to incorporate on your knives for enhanced identification purposes.

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